Protection 360 HomeTech
Tools
Über diese App
View your coverage details
Add and keep inventory of the tech you want to cover in your home
Step-by-step process to help you file a claim
Status updates on your repair or replacement
24/7 access to a live tech pro via call or chat to help you set up, connect, and troubleshoot your home electronics
Access to thousands of device-specific tips and tricks
This app is exclusively available for users with the Protection 360 HomeTech protection plan with T-Mobile.
*If you are looking to manage protection for your smartphone, please download the Protection 360™ app.
App-Infos
Was gibt's Neues
App-Berechtigungen
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Device & app history
- read your Web bookmarks and history
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Phone
- read phone status and identity
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Photos/Media/Files
- read the contents of your USB storage
- modify or delete the contents of your USB storage
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Storage
- read the contents of your USB storage
- modify or delete the contents of your USB storage
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Camera
- take pictures and videos
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Wi-Fi connection information
- view Wi-Fi connections
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Device ID & call information
- read phone status and identity
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Other
- download files without notification
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- connect and disconnect from Wi-Fi
- full network access
- read sync settings
- run at startup
- control vibration
- prevent device from sleeping
Bewertungen
can not get any help. the app and service rep says I don't have an account or pay for the plan. it's on my bill and comes out every month. I can show proof that it is active and on my account. this is app and service is trash!!!!!
terrible app. doesn't allow me to create account even though I am enrolled. it asks for a code from my # or email and neither works. just loads and then stops. and never continues. I try to do it online and it gives me an error. fix your stuff!! T-Mobile Assurant!
very slow and not much help from agents don't tell you all the info you are needing
I have this and filed a claim and it's been going on for the last week going into the second week and everytime I call they ask for pictures and I have submitted them 3 times and each time when I check on my claim they give me the same answer we need more of the same photos and it will take up to 24 to 72 hours for them to review and im still waiting. Don't purchase this and file a claim because it's not worth your time or money.
coverage sucks
over a month still no update. wanted full deductible upfront even though I wanted a repair not replacement. unable to upload ID due to App errors. company acknowledged errors and said sometimes it would sometimes it won't. Called 3 times and told to wait until someone calls. Absolutely terrible.
