Zoho Publish - Google Reviews

Take control of your business on Google Maps and customer reviews. Monitor reviews, reply with AI, update listings instantly, and stay consistent across locations — all from one easy-to-use app.
Zoho Publish offers a smarter way to manage your Google Business Profiles and reviews.

Update Business Info Instantly

• Edit and update store hours, gallery, service areas, and contact details in real time
• Ensure customers always see up-to-date information
• Updates reflect across multiple listing sites for consistency
• Keep information aligned across every branch

Smart Google Review Management

• Get instant message notifications for every new review
• Reply faster with AI-generated responses or custom templates
• Assign sensitive reviews to the right team members
• Resolve issues quickly and maintain a positive online presence
• Track replied and unreplied reviews to stay on top of responses

All Locations in One View

• See combined metrics for all your locations
• Compare locations side by side to understand performance differences
• Analyze ratings, review volume, and sentiment
• Manage all locations without switching dashboards

Reputation and Sentiment Insights

• Gain clear sentiment analysis to understand overall customer tone
• Identify what customers love and what needs improvement
• Understand areas that require action and take steps to strengthen your reputation

Built for Multi-Location, Agency, and Franchise Teams

• Manage single or multiple Google Business Profiles with ease
• Agencies can oversee client listings, reviews, and responses in one place
• Franchises can maintain brand consistency while supporting each location

Why Businesses Use Zoho Publish

Whether you run a single location, multiple branches, an agency, or a franchise network, Zoho Publish helps you:

• Maintain accuracy and consistency across all business locations
• Respond to customer reviews quickly
• Track performance with clear insights
• Build a reliable and trustworthy online presence
• Strengthen your reputation and build lasting customer trust