MyFrontier
Communication
About this app
The app is a must-have for customers of:
- Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)
- Frontier TV Services
- Frontier Voice Services
Do more with your account from your smartphone or tablet with these easy-to-use tools and features.
Services:
- Get personalized rewards, discounts and offers - Manage your Frontier services
- Upgrade your plan with add-ons and higher speeds
Billing and Payments:
- Make a one-time payment
- Set up Auto Pay
- Sign up for Paperless Billing
- View billing and payment history
- Compare current and past statements
Troubleshooting:
- Check for outages
- Track your orders and trouble tickets
- Reboot your gateway or TV Set-top box
- Get 24/7 help with our virtual assistant
Account Settings:
- Easily reset your password
- Control your notifications preferences
- Add contact information
Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
App Info
What's New
App Permissions
-
Photos/Media/Files
- read the contents of your USB storage
- modify or delete the contents of your USB storage
-
Storage
- read the contents of your USB storage
- modify or delete the contents of your USB storage
-
Camera
- take pictures and videos
-
Microphone
- record audio
-
Wi-Fi connection information
- view Wi-Fi connections
-
Other
- download files without notification
- receive data from Internet
- view network connections
- full network access
- run at startup
- prevent device from sleeping
- Google Play license check
Ratings and Reviews
first time user but app has been user friendly so far
It is easy to navigate and works well.
The app is awful. it never shows an outage when there are reported outages in the area. The chat bot is useless. Updating the review again as the chat app crashed on me again today in the middle of troubleshooting with an agent. Frontier you have raised my prices - use that money to fix your app!
I am so disappointed in Frontier. I thought they would be better this time around, but I was wrong. I canceled my service the day before it was due, still got charged a month of service. Told the female to remove my auto pay, still got charged AND OVERDRAFTED my account. Not cool, Frontier. Not cool. THEN the app kept shutting down so I had to keep trying to reach support over, and over, and over. now I'm over..... it
you can't login... it just say we're unable to log you in at this time please try again later.
It was a truly horrible experience. Giga, their chat bot is completely broken and can not give the correct information to any problem. Then, when you finally get it to attempt to connect to a real real person, it never connects. I've been trying to get my service restored for an hour and a half and have still had no contact. *Trouble again with this company. Giga still doesn't work and fails to resolve any issues and creates new ones in the process.
