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Citizens Access

Citizens Access

Citizens Bank, N.A.
Finance
4.7
49.5K+ Downloads
"Manage your money anytime, anywhere from the convenience of your mobile device!"
Install on Google Play Direct Download

About this app

Ready to manage your money – anytime, anywhere – from the convenience of your mobile device!

Access Benefits:

- 24/7 secure access to your CD and Savings accounts
- View account summary and statements
- Easily access transaction history
- Transfer money in and out of your account

DISCLOSURES:
© 2026 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender

App Info

Version
5.41.1
Updated on
Sep 23, 2026
Size
Requires Android
9
Package ID
com.citizens.mobile.national
Installs
49.5K+
Category
Finance

What's New

Thanks for using Citizens Access! This latest version includes:
• Additional bug fixes and enhancements to improve overall client experience.

App Permissions

  • Identity
    • find accounts on the device
    • read your own contact card
  • Contacts
    • find accounts on the device
    • read your contacts
  • Location
    • approximate location (network-based)
    • precise location (GPS and network-based)
  • Phone
    • read phone status and identity
  • Photos/Media/Files
    • read the contents of your USB storage
    • modify or delete the contents of your USB storage
  • Storage
    • read the contents of your USB storage
    • modify or delete the contents of your USB storage
  • Camera
    • take pictures and videos
  • Microphone
    • record audio
  • Wi-Fi connection information
    • view Wi-Fi connections
  • Device ID & call information
    • read phone status and identity
  • Other
    • view network connections
    • pair with Bluetooth devices
    • access Bluetooth settings
    • change network connectivity
    • full network access
    • run at startup
    • control vibration
    • prevent device from sleeping

Ratings and Reviews

4.7
Total ratings
5
4
3
2
1
M
Mimi Waddell
Sep 21, 2026

Thank You Sheffaun. You were so patient and kind with me while I plundered through my bank accounts on a Tablet! You are a gem. BLESS YOU. MWaddell

T
Timothy Mercier
Sep 18, 2026

Problems with log-ins, making withdrawals, and even staying past 5 minutes in online help sessions. They will lock down your account with no explanation given. Attempted to withdraw $50 six times. Each attempt failed. Account locked down every time. Terrible experience. Terrible customer support.

R
Rolf R
Sep 18, 2026

Updates made this app unusable. Can't sign on with it. - User Id's and passwords vanish and the login bar turns red while typing, with no explanation. (VPN and PW manager both off)--Web site works ok.

J
Jeffery Green
Aug 11, 2026

open the account. didn't even use it. they closed it in two days. I called and asked. the customer service rep was like I don't see a reason why. so don't trust them.

B
BREAKTHROUGH (with Dr. D)
Jun 11, 2026

interest is way to low

j
jack shaffer
Jun 05, 2026

doest work