Citizens Bank Mobile Banking
Finance
About this app
Manage Accounts
- See up-to-date balances and account activity
- Freeze and unfreeze debit cards
Deposit Checks
- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET
Transfer Money
- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®
Pay Bills
- Manage all your bills in one place
- See payment history
- Add and pay any company
Plus, your finances are protected with the Citizens Bank Online Guarantee.®
DISCLOSURES:
To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Don't use Zelle® to send money to people you don't know.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Savings Tracker is Subject to account eligibility. Only available on the Citizens Bank Mobile Banking application. Text and data rates may apply.
©2026 Citizens Financial Group, Inc. All rights reserved. Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC
App Info
What's New
• Additional bug fixes and enhancements to improve overall client experience.
App Permissions
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Identity
- find accounts on the device
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Contacts
- find accounts on the device
- read your contacts
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Location
- approximate location (network-based)
- precise location (GPS and network-based)
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Phone
- directly call phone numbers
- read phone status and identity
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Photos/Media/Files
- read the contents of your USB storage
- modify or delete the contents of your USB storage
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Storage
- read the contents of your USB storage
- modify or delete the contents of your USB storage
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Camera
- take pictures and videos
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Microphone
- record audio
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Wi-Fi connection information
- view Wi-Fi connections
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Device ID & call information
- read phone status and identity
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Other
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- connect and disconnect from Wi-Fi
- full network access
- run at startup
- control vibration
- prevent device from sleeping
Ratings and Reviews
This app is terrible!!! Rarely works. When it does,its slow and lags.
My account balance is constantly off on the app. For the last 3 days it's been showing $200 more than what's actually in my account. Today I wake up and it's suddenly down by that $200 with no transaction differences. if you're going to have an app where I can check how much money is in my banking account, it needs to be accurate 100% of the time
worst bank
*account bonus spoiler* = dogshXt.. after making your $1000 Direct Deposit, they leave you hanging for a month, wondering if your transaction qualified. Then, after asking about it 4 different ways, like a wordsmith, they will finally tell you that you wont receive your bonus until 6 MONTHS after account opening. that is 3 times longer than the amount of time to become eligible for the bonus. *and they didnt send my card for 2 was AFTER my deposit. I couldn't even go to bank and get $ out...
im going to a different bank 😡😡😡😡😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠 app doesn't work 75% of the time
App won't even work on the first try I have to reopen it for me to even login, why is a banking app the buggiest app I have on my phone???
