About this app
The T-Mobile Visual Voicemail app for Android allows you to listen to and view messages in any order, on your phone. The T-Mobile Visual Voicemail keeps getting better and better! The latest update provides enhancements for Voice-To-Text and the new Scam Shield™ bundle. T-Mobile Scam Shield™ allows users to identify, block, and report likely scam calls.
For more information, please visit: www.t-mobile.com/customers/scam-shield
* For customers using this latest version for the first time, it is recommended to use the app on you T-Mobile cellular network to properly authenticate your account. This authentication is only required one time.
* This app uses the Foreground Services
App Info
What's New
App Permissions
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Contacts
- read your contacts
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Location
- approximate location (network-based)
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Phone
- read phone status and identity
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Photos/Media/Files
- read the contents of your USB storage
- modify or delete the contents of your USB storage
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Storage
- read the contents of your USB storage
- modify or delete the contents of your USB storage
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Microphone
- record audio
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Wi-Fi connection information
- view Wi-Fi connections
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Device ID & call information
- read phone status and identity
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Other
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- change network connectivity
- full network access
- change your audio settings
- run at startup
- prevent device from sleeping
Ratings and Reviews
Posted Aug 2022: This app doesn't work. Sending a letter to T-Mobile requesting a transcript of the voicemails would probably work better. This app is ABANDONED. Posted Oct 2026: No change to functionality. Only has "welcome" screen and that's it.
I'm tired of having to uninstall and reinstall this app because of a glitch that causes the voicemail notification to not delete itself after deleting a voicemail. Also, I currently cannot delete voicemails from the main screen and have to open each voicemail to delete it.
Blank / Dark ? .... Whatever they did, whatever happened, my screens completely black. When I opened up the app, it's black, no writing, no nothing on it. Nothing to be able to prompt push, not even to delete, not even listen to. I never did the read voicemails, but I still like to have that option to just go right there to that app. And select the voicemail and listen to it option to delete it, or save it. Or whatnot? So I didn't have to go through the prompt number one. anyone else have issues
once again: FIX THIS APP. I swear whoever runs your IT department shouldn't be fired. why are read messages staying as unread. wont even delete. FIX YOUR APP. As a premium member I should be getting my voicemail but they will neither play nor transcribe to text. FIX IT!!
Doesn't refresh after deleting voicemail manually.
Downloads but doesn't open. I get a lot of spam calls throughout the day and my voicemail fills everyday if I don't delete them. unfortunately for years I have been asking T-Mobile to turn the language on my voicemail to English but they can't even manage to do that so this app was the only thing that I was able to use to clearly navigate what messages people were leaving for me. now I can't even do that, please fix your app. This is ridiculous.